khel88 Terms and Conditions

Some important terms used in these Terms and Conditions are defined as follows:

• "Platform" refers to the khel88 website, mobile application and all associated digital services.
• "User" or "Member" refers to any person registered on khel88.
• "Account" refers to each user's registered personal profile.
• "Bonus" refers to welcome bonuses, promotional offers or cashback provided by khel88.
• "Bet" refers to the financial risk placed by a member on any game or event.
• "Wagering Requirement" refers to the specific amount that must be wagered before bonus funds can be withdrawn.

The following conditions must be met to use the khel88 platform:

• You must be 21 years of age or older.
• You must register voluntarily and with full awareness.
• Each user may operate only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate and up to date.
• If any account information changes, the khel88 support team must be informed immediately.
• You are solely responsible for keeping your account password and login details secure.
• As part of the identity verification (KYC) process, khel88 may request a national identity card or other documents at any time.

khel88 reserves the right to reject any application or suspend an existing account, particularly if the information provided is found to be false or incomplete.

The following rules apply to financial transactions on khel88:

• Minimum deposit amount: ৳500 (applicable for all payment methods).
• Minimum withdrawal amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Withdrawal requests generally take 15 minutes to 2 hours to process.
• Deposits will only be accepted from the user's own payment method — third-party payments are not accepted.
• Account verification must be completed before making a withdrawal.
• In the case of suspicious or fraudulent transactions, khel88 reserves the right to hold payment until the investigation is complete.

The following terms apply to the use of khel88 bonuses and promotional offers:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳10,000.
• Wagering Requirement: Withdrawal is available after wagering 25 times the bonus amount.
• For example:
  • ৳1,000 deposited → bonus ৳1,000 → total balance ৳2,000.
  • ৳22,000 or more deposited → maximum bonus ৳10,000 → total balance ৳32,000.
• The bonus applies only once on the first deposit and cannot be combined with any other offer.
• Each promotion may have separate terms and conditions which will be stated at the time the offer is announced.
• khel88 reserves the right to modify, suspend or cancel any bonus offer.
• If bonus abuse is found, the account will be suspended and the bonus will be forfeited.

The khel88 VIP program has five tiers. Members can advance to higher tiers based on regular gaming activity and enjoy weekly cashback benefits:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.3% cashback per week.
• Gold: Up to 0.5% cashback per week.
• Platinum: Up to 0.6% cashback per week.
• Diamond: Up to 0.8% cashback per week.

Detailed information about VIP tiers can be found through khel88 live chat. khel88 reserves the right to change VIP benefits.

The following activities are strictly prohibited on the khel88 platform:

• Creating or operating multiple accounts.
• Abusing bonus benefits or participating in bonus fraud.
• Using third-party payment methods.
• Attempting unauthorized access to another user's account.
• Exploiting any technical error or bug on the platform.
• Participating in money laundering or illegal financial activities.
• Acting fraudulently toward other members or carrying out activities intended to harm them.
• Playing games using automated bots or software.

Violating these rules may result in permanent account closure, forfeiture of all balances, and legal action if necessary.

khel88 gives the highest priority to protecting your personal information. Our data protection policy is as follows:

• All personal information is kept secure through SSL encryption technology.
• Your information is not sold to third parties.
• Information is not disclosed except in response to a valid request from law enforcement authorities.
• Your account transaction information is stored securely.

For more details, please read our Privacy Policy.

khel88 takes responsible gaming very seriously. This platform is for those aged 21 and above only.

• Place bets within your means.
• See gaming as a form of entertainment, not a source of income.
• Set deposit and betting limits for yourself.
• Use the temporary break or self-exclusion feature when needed.
• If signs of problematic gaming appear, contact our support team.

For more information, visit our Responsible Gaming page.

khel88 reserves the right to suspend or close an account in the following circumstances:

• If any clause of these Terms is violated.
• If registration is done using a false identity or information.
• If evidence of suspicious financial activity or fraud is found.
• If evidence of operating multiple accounts is found.
• If the account remains inactive for a long period.

To voluntarily close your account, contact our support team via live chat. All pending bonus conditions must be fulfilled before a closure request is submitted.

If a dispute arises between khel88 and a user, the following process will be followed:

• First Step: Report the issue directly to our 24/7 live chat support.
• Second Step: If the issue is not resolved via live chat, send a detailed email to [email protected].
• Third Step: Our management team will review the matter and communicate a decision within 72 hours.
• In all disputes, game logs and transaction records will be considered as final evidence.

Our decision will be considered final and binding unless challenged through an appropriate legal process.

khel88 is not liable for the following:

• If a game is interrupted due to internet disconnection or technical error.
• If unauthorized access to an account occurs due to the user's own negligence.
• For delays or failures of third-party services (payment gateways).
• If services are unavailable due to force majeure events such as natural disasters, war or government restrictions.

All games are operated with fair play ensured. khel88 is committed to providing transparent and reliable service at all times.

khel88 reserves the right to change these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notice may be sent to users' accounts.
• If you continue using the platform after a change, you will be considered to have agreed to the new terms and conditions.
• If you do not agree to the revised terms and conditions, you may request account closure.

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat: Get instant support through the platform's live chat feature.
• Email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week.